What we collect, why we collect it, and the control you have over your data.
Last updated: 6 August 2026
TRUSTinONLINE ("we", "us", "our") respects your privacy. This policy explains what personal data we collect when you use our website and place orders, how we use it, and your rights. We follow the principles of India's Digital Personal Data Protection (DPDP) Act, 2023 and broadly GDPR-friendly practices.
We collect only what we need to fulfil your order and improve your experience:
We never collect or store your card, UPI or bank credentials. All payments are processed by a secure third-party payment gateway, which handles that information under its own security standards.
We use your data to process and deliver orders, provide customer support, send order and delivery updates, prevent fraud, meet legal obligations, and — only with your consent — send marketing updates. You can opt out of marketing at any time.
We use cookies and analytics services (such as Google Analytics, Meta Pixel and Microsoft Clarity) to understand how visitors use the Site and to improve it. You can control cookies through your browser settings. Declining non-essential cookies will not prevent you from purchasing.
We share data only as needed to run our business: with courier and logistics partners to deliver your order, with our payment gateway to process payments, and with authorities where required by law. We do not sell your personal data.
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and hashed passwords. We retain personal data only as long as necessary to fulfil orders and meet legal and accounting obligations, after which it is deleted or anonymised.
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. To exercise these rights, contact us using the details below.
For any privacy question or request, or to raise a grievance regarding your data, email us at support@trustinonline.in. We will respond within a reasonable timeframe.